Getting Paid Commandment #7

When you get up in the morning dreading your job, there is one case, one client, that comes to your mind before all others.

That client is the person you think about when you go to bed at night worrying about work.

That client’s face pops in to your mind during weekends with your family and date night with your spouse.

That client infiltrates your life — all, the, time.

That client doesn’t pay you but does suck up all your time and energy anyway.

You hate that client.

You’re at the end of your rope. You just can’t do it anymore.

And yet, you persist. You keep serving that client, even though everything inside you begs you to stop.

We all have that client. And that fact brings us to commandment #7: fire your worst client — today.

The reason is simple: your life and your firm will be significantly better once you fire your worst client.

Worst clients don’t just not pay (that’s part of what makes them the worst), they also zap you of your ability to serve your other clients well. They drain your team of energy and good will. They make it less likely you’ll go market and get new clients because you fear the new ones might be like that client.

Your worst client is ruining your law firm.

Cut the cord that binds.

You know you want to. You’ve wanted to forever. Do it, now.

If you need some more encouragement, think about this: you’ll make more money after you fire your worst client. I promise.

You’ll have so much more time and energy to devote to your team and your marketing once you free up the mental and emotional bandwidth currently being held hostage by that client.

You’ll also have the courage to say “no” to potential clients who you think aren’t a good fit and won’t pay.

That courage will cause you to accept new, better clients who pay, which will increase your revenues and the quality of your work.

You’ll like the people you serve, which will make you a better attorney, which will drive new referrals.

Firing your worst client is the beginning of a virtuous loop that will improve your firm and help you get paid 100% for the work you do.

There is only upside.

Fire your worst client — today.

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I absolutely believe that Brown Family Law is the best divorce attorney law firm in Utah. Attorney Ray Hingson did a fantastic job for me in a complicated divorce. He was there to guide me through the entire process. Ray touched base with me every week AND every time I called with worries or concerns. He handled things confidently and professionally. He took time to meet with me and explain everything so I could understand it. I felt like he really cared and wanted to do his best for me. His paralegal, Carren Leavitt, was also extremely helpful. All I had to do was pick up the phone and call her and she arranged a time for Ray to call me right back. She was always prompt and caring. I couldn't be happier!
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Brown Family Law is likely the most outstanding Family Law office in Utah. They care deeply about each client, responds quickly to every client question and concerns. If anyone is in a situation of divorce and/or child custody, I highly recommend this office to assist you with your rights. They stand firmly behind their clients.
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Clay Randle is absolutely amazing, well educated, knowledgeable lawyer. He’s approached, always makes sure you’re on the top of the situation and very helpful. I’ve had a pleasure working with him and I recommend him as your top notch attorney.
Brown Family Law has been wonderful to work with! Extremely knowledgeable and professional. Clay went the extra effort in everything he did for us. Couldn’t be more pleased!! I highly recommend their services.
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