Getting Paid Commandment #8

We have reached the end, folks.

Today is the last commandment to help you get paid 100% for the work you do.

Until today, you’ve worked hard, really hard, to serve your clients well.

You work nights. You work weekends when you have to. You miss activities with your wife and kids. You don’t really have hobbies, or if you do, you don’t do them nearly as often as you would like.

You keep clients you shouldn’t, and your paralegal doesn’t like it.

In other words, you put your clients first.

That’s your problem.

You need to knock it off.

Commandment #8: stop putting your clients first — start putting them third.

Look, I know, that sounds like heresy.

“The client’s always right,” we’re told, and people who are always right always come first.

Nope, that thinking is exactly wrong.

Here’s what your priority list should look like:

  1. You and your family.
  2. Your team.
  3. Your clients.

Why should you and your family come first?

Because if you and your family don’t come first, if you don’t get paid for the work you do, you won’t be around long, and you won’t serve your clients well.

How many attorneys do you know that don’t take care of themselves? Lots, right? They burn out. They get divorced. They have crappy family and personal lives. And, on average, they don’t fulfill their potential as attorneys, which means they don’t serve their clients well.

Get paid.

Go on vacations with your family.

Chill.

Get back and serve your clients exceptionally well.

Why should your team come second?

If you can’t put yourself and your family first, at least put your team first.

If you don’t put your team first, your team will be overworked, underpaid, and miserable (sort of like you right now).

You’ll have a strained office dynamic and high turnover.

Work quality can’t help but suffer in such an environment.

If, in contrast, you collect close to 100% of what you bill, you fire your worst clients, you focus your firm on one (or on a very few) things, and you serve your team and keep them happy, then everyone works less, everyone works better, everyone makes more money, and office stress is drastically decreased.

Why should your clients come third?

Because, as you’ve seen above, when you put clients first, you’re really putting them last in the long run.

Put clients third and you’ll serve them much better over your career, and you’ll make far more money doing it.

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Worked with Nick and Carren they did an awesome job with a difficult situation. The whole Brown law team was excellent to work with. I would highly recommend them to anyone that needs thier services. Thank you Nick and Carren also the rest of the team. On a side note everyone i delt with was very friendly! Thank you again!
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Navigating a divorce is never easy, and I am so grateful to have had the support of attorney Nathaniel Garrabrandt and paralegal Carren Leavitt. From start to finish, they were responsive, professional, and compassionate. I really appreciated the weekly check-in Every phone call and email was answered promptly. There were moments when I needed immediate help with custody issues and protection—Nathaniel handled those situations with calm expertise and gave me the reassurance I needed during such a stressful and uncertain time.

Divorce can feel overwhelming, but having strong legal guidance made all the difference. Nathaniel and Carren provided not only the legal knowledge but also the steady support that helped me feel protected and confident moving forward. I couldn’t recommend Briwn Family Law more highly to anyone needing a reliable and caring legal team!
David Handy and his team were fantastic in helping me navigate custody time with my daughter. He gave the me reassurance and encouragement I needed with each step and I couldn't be more grateful to him! Thanks David! And to his team Candace & Brooklyn for being very helpful in keeping constant communication open. I enjoyed working with everyone!
I had a great experience. Amazing guidance and direction to best help me and my situation.
This has honestly been a first-class experience! I've gotten to work with many attorneys throughout my life and none have been as attentive as, Clay Randle has been.
Daniel and Carren were great to work with. They took time to help me understand the process and get through a difficult time. When I had questions they were quick to respond and really listened to my concerns.
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